FAQs
ACCOUNT
Yes, oneself need to register himself/herself at www.uoiea.in to complete a purchase.
To reset your password, utilize the "FORGOTTEN PASSWORD" option on the Login page. Enter your email ID, and you'll receive an email with instructions to reset your password.
ORDER
To place an order, simply navigate to www.uoiea.in. Browse through product selection and choose the desired products. Add it to your cart, proceed to the checkout, and make the payment to finalize your order.
At UOIEA, oneself can make payment via UPI, Credit Card, Debt Card, Online Banking, Cash On Delivery.
SHIPPING
UOIEA offers absolutely free COD & shipping charges. However, if an user is found to be placing false order, COD facility can be suspended for the individual.
No, our operation is within India. However, in exceptional cases, we have operational capabilities to ship products to all over the world.
It depends on delivery location. Orders processed here will take between 1-7 days to arrive. Estimate Date of Delivery can be obtained by feeding the delivery pin code in the ETA form, same is available in catalogue page.
We use all major carriers, and local courier partners.
PRODUCT
Product catalogue has detailed information about the product. Highlights, such as Compatibility, Brand, Material Information, Weight, Features, etc. are drafted in easiest possible way for oneself to understand make an informed decision.
All product price includes taxes and displayed price is the final price.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
RETURN
UOIEA team strive on perfection. However, in case any mistake from the UOIEA orders team, be it miss-shipment, damage, defect, etc. Product is returnable/replaceable.
Place a return request or mail at info@uoiea.in, use order id as the reference number. Once a return has been initiated, orders team would conduct the validation based on the provided details.
OTHERS
You can contact us through our contact page! We will be happy to assist you.
ANY MORE QUESTIONS?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.